Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go
By Abi Ortscheid Friday, July 18, 2025
In property management—and business in general—the biggest bottleneck is often the person at the top. If you’re doing everything yourself, you’re not running a business. You’re drowning in one.In this week’s PMAssist Insider Substack, Todd Orts...
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NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward
By Abi Ortscheid Tuesday, July 15, 2025
The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in...
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How to Know If You’re Ready for Process Automation
By Abi Ortscheid Thursday, July 10, 2025
If your business still runs on sticky notes, staff memory, and inbox gymnastics… this one's for you.We talk a lot about automation at PMAssist. But we also get that not every property manager is sure if they’re really ready to make that leap. Maybe you&...
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Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property Managers
By Abi Ortscheid Sunday, July 6, 2025
Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property ManagersAfter more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one. We launched PMAssist in...
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PMAssist Insider Is Moving to Substack (And Getting Even Better)
By Abi Ortscheid Monday, June 30, 2025
After more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one.We launched PMAssist in early 2020 with one clear goal: to help property managers boost their revenue during a time of imm...
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Adapting to Economic Uncertainty: How Property Managers Can Prepare for Market Fluctuations
By Abi Ortscheid Friday, June 27, 2025
Economic uncertainty can have a significant impact on rental demand, property values, and overall market stability. Property managers who proactively adapt to changing conditions can mitigate risks, maintain occupancy rates, and ensure long-term financial resilience. This guide e...
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What Every Landlord Needs to Know About Rental Property Insurance
By Abi Ortscheid Monday, June 23, 2025
Owning a rental property comes with risks, and having the right insurance coverage is essential for protecting your investment. Many landlords assume standard homeowners insurance is sufficient, but rental properties require specialized policies. This guide breaks down the differ...
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How to Improve Tenant Retention Without Reducing Rent: Smart Strategies for Landlords
By Abi Ortscheid Friday, June 20, 2025
Keeping tenants happy and reducing turnover is crucial for maximizing rental income and maintaining a thriving property. While lowering rent might seem like an obvious way to encourage lease renewals, it’s not the only—or even the best—strategy. Instead, propert...
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The Hidden Costs of DIY Property Management: Is Self-Management Really Worth It?
By Abi Ortscheid Monday, June 16, 2025
Many landlords choose to manage their rental properties themselves to save money, but self-management comes with hidden costs that can quickly add up. From unexpected repairs to legal risks and time investments, DIY property management can be more expensive than anticipated. This...
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Managing Vendor Relationships: How to Secure Reliable and Cost-Effective Services
By Abi Ortscheid Friday, June 13, 2025
Property managers rely on vendors for essential services such as maintenance, landscaping, cleaning, and repairs. Building strong vendor relationships ensures quality service, cost efficiency, and long-term reliability. This guide explores key strategies for vetting vendors, nego...
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