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NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward

NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward
By Abi Ortscheid Tuesday, July 15, 2025

The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in an increasingly competitive and fast-moving industry?

In this candid and thoughtful Substack article, PMAssist Partner Todd Ortscheid shares his insider perspective on where NARPM gets it right—and where the reforms fall short.

What’s Changing Under NARPM 2.0

Some of the announced improvements are long overdue:

  • Regional Vice Presidents are being replaced with general Board Directors not tied to specific regions.

  • Local chapter support is shifting to paid staff and Remote Team Members, rather than relying solely on volunteer RVPs.

  • New qualifying criteria for national leadership roles are being introduced.

These moves are welcome—and necessary—but they don’t address some of the deeper, structural issues that continue to limit NARPM’s growth and relevance.

What Still Needs Fixing

Todd doesn’t pull punches. He argues that:

  • NARPM’s so-called “elections” are little more than rubber-stamp approvals for handpicked candidates.

  • The organization’s top-down dues structure is stifling local chapter growth.

  • NARPM needs to shift its core focus from education and networking to government advocacy, or risk becoming irrelevant in the face of rising regulatory pressure.

He also proposes a bold reimagining of how NARPM could operate—from bottom-up dues collection to real elections modeled after other successful national associations.

“Our profession is under constant attack... A fight in Colorado is not just a fight for Colorado PMs, it’s a fight for all of us.”

Why It Matters

If you’re a property manager—especially one who relies on NARPM for support, standards, or advocacy—this is a conversation you need to be part of. As Todd puts it, “NARPM doesn’t have to be perfect to be a damned good organization.” But it does need to evolve.

📖 Read the full article on Substack:
👉 pmassist.substack.com

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Author

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Abi Ortscheid
Partner
With experience spanning over a decade in the property management industry, Abi stands out not just as an industry expert but also as a trailblazing woman entrepreneur. Her dedication transcends traditional business roles, as she's fervently committed to elevating her peers in the property management realm. Abi's vision isn't limited to streamlining the property management process; it's about fostering an environment where every stakeholder, from property owners to tenants, has an enhanced exper...
With experience spanning over a decade in the property management industry, Abi stands out not just as an industry expert but also as a trailblazing woman entrepreneur. Her dedication transcends traditional business roles, as she's fervently committed to elevating her peers in the property management realm. Abi's vision isn't limited to streamlining the property management process; it's about fostering an environment where every stakeholder, from property owners to tenants, has an enhanced experience. Furthermore, Abi's advocacy goes beyond professional guidance. She consistently champions the cause of female professionals, ensuring their voices are heard, their roles are acknowledged, and their potential is realized. In every endeavor, Abi's passion for improvement and inclusivity shines through, making her an invaluable asset and leader in the property management community.
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