PMAssist Blog

The ESA Fight Goes to Court—and How to Prepare

By Abi Ortscheid Monday, October 6, 2025

If there’s one issue that consistently makes property managers groan, it’s emotional support animals (ESAs). Unlike service animals, ESAs live in a gray zone: tenants can claim rights, landlords can push back, and property managers are caught in the middle.Now, more o... More +

The Lead Paint Loophole Every Property Manager Misses

By Abi Ortscheid Monday, September 29, 2025

Most property managers assume they’ve got lead paint compliance handled. After all, if you’re not managing pre-1978 homes, what’s the risk? Or if you are managing older homes, you’ve got the disclosure forms in your lease packet and you call it a day. Simp... More +

Are You Training on Tools—or Teaching Your Team the System?

By Abi Ortscheid Sunday, September 28, 2025

So, you’ve got workflows in LeadSimple. Templates are uploaded. Tasks are assigned. Automation is humming.You’ve done the hard part… right?Not quite.If your team is still asking, “Where do I find this?” or “What happens ne... More +

LeadSimple Templates Are Just the Start—Here’s What You Actually Need

By Abi Ortscheid Thursday, September 25, 2025

LeadSimple is one of the best tools in the game for property managers. It’s powerful, flexible, and tailor-made for our industry.But if you think grabbing a few shared workflows and hitting “import” is the secret to scaling, we need to talk.Templates are a... More +

Is Your PM Tech Stack Helping You—or Holding You Back?

By Abi Ortscheid Sunday, September 21, 2025

You’ve got software for accounting, maintenance, leasing, renewals, inspections, communication… Your tech stack is full.But is it actually helping your business run smoother—or is it quietly creating chaos?Just because you have tools doesn’t mean yo... More +

Scaling Smart: How PMs Double Their Doors With Better Systems

By Abi Ortscheid Thursday, September 18, 2025

You want more doors, more revenue, and more growth. But if your systems are barely keeping up with your current portfolio, scaling will only make the cracks bigger.“More doors” doesn’t solve broken processes. Solid systems do.At PMAssist, we’ve... More +

Keys & TDs Live Recap: Overreactions, Big Plays, and Business Lessons

By Abi Ortscheid Monday, September 15, 2025

The energy last Wednesday night was unreal. Keys & TDs Live pulled together fantasy heartbreaks, questionable coaching decisions, and a flood of property management analogies that had the chat rolling. If you missed it, here’s the recap — the highs, the lows, and ... More +

From Busy to Better: Why Process Overload Isn’t the Answer

By Abi Ortscheid Sunday, September 14, 2025

If you’re a property manager, “busy” probably feels like your default setting. And if you’re anything like most PMs, your solution to busy has been…more tools.more processes.more systems.But here’s the problem: More doesn’t al... More +

From Fraud Risk to Profit Center: The Screening Opportunity

By Abi Ortscheid Friday, September 12, 2025

Application fraud is no longer the exception in property management — it’s the expectation. Fake pay stubs, doctored IDs, and AI-generated references are hitting leasing teams daily. For many property managers, the focus is simply on plugging the leaks.But what if scr... More +

The Hidden Costs of “We’ve Always Done It That Way"

By Abi Ortscheid Thursday, September 11, 2025

It’s the most expensive sentence in property management:“We’ve always done it that way.”Sure, it feels safe. It worked before. But here’s the truth: What got you here won’t get you to what’s next.Whether you're managing 10... More +