AI Can Reduce Compliance Risk, but Only With the Right Guardrails
By Todd Ortscheid Monday, August 17, 2026
Artificial intelligence raises legitimate compliance concerns for property management companies. An AI system could provide inaccurate information, misstate a policy, or respond improperly to a sensitive resident question. When fair housing, screening criteria, reasonable accommo...
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The Skills That Build a Property Management Company Are Not Always the Skills That Scale It
By Todd Ortscheid Thursday, August 13, 2026
Many property management companies begin with a founder doing nearly everything. The owner signs new clients, answers resident questions, coordinates maintenance, reviews accounting, solves technology problems, and steps into any other role the business needs.That involvement is ...
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Custom AI Tools Are Becoming a Competitive Advantage in Property Management
By Todd Ortscheid Monday, August 10, 2026
Property management companies have spent years assembling technology stacks from software built by outside vendors. One platform handles accounting, another manages maintenance, another captures leads, and several more support communication, scheduling, forms, reporting, and auto...
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Why Profit Sharing May Be the Wrong Incentive for Your Property Management Team
By Todd Ortscheid Thursday, August 6, 2026
Profit sharing sounds like a straightforward way to align employees around the success of a property management company. When the business performs well, everyone receives a financial reward. In theory, that should encourage teamwork, increase motivation, and give employees a gre...
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Why Manufactured Housing Deserves a Place in Property Management’s Future
By Todd Ortscheid Monday, August 3, 2026
For decades, manufactured housing has carried a reputation shaped more by outdated stereotypes than by the realities of the homes and communities that exist today. Even as the housing market has changed, many people still picture neglected trailer parks, absentee owners, and poor...
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