NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward
By Abi Ortscheid Tuesday, July 15, 2025
The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in...
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From Lead to Lease: How to Automate Your Sales Pipeline and Close More Doors
By Abi Ortscheid Monday, July 14, 2025
Why Property Managers Need Sales Automation to Scale SmartEvery property manager wants growth. But let’s be real: more doors often means more chaos—unless you’ve got systems in place to handle the volume.That’s where sales automation comes in.We’re h...
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Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property Managers
By Abi Ortscheid Sunday, July 6, 2025
Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property ManagersAfter more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one. We launched PMAssist in...
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What Property Managers Really Want: Freedom, Not Fireworks
By Abi Ortscheid Thursday, July 3, 2025
The Fourth of July is all about celebrating freedom—fireworks, cookouts, flag-themed everything.But if you’re a property manager, you might be celebrating something else entirely: The rare day off.If you’ve ever checked your inbox during a BBQ or paused a ...
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PMAssist Insider Is Moving to Substack (And Getting Even Better)
By Abi Ortscheid Monday, June 30, 2025
After more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one.We launched PMAssist in early 2020 with one clear goal: to help property managers boost their revenue during a time of imm...
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Trust Accounting 101: Protecting Client Funds - NEW PMAssist Webinar
By Abi Ortscheid Tuesday, June 10, 2025
How to Strengthen Compliance and Reduce Risk in Property ManagementWhen it comes to handling other people’s money, there’s no room for error. Trust accounting isn’t just a financial formality—it’s a legal obligation and a major cornerstone of pr...
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Proactive Online Reputation Management for Property Managers: Strategies to Attract More Clients and...
By Abi Ortscheid Friday, April 11, 2025
In today’s digital age, your online reputation can make or break your property management business. Potential clients and tenants often turn to online reviews and search results before deciding to work with a property manager. Proactively managing your online presence ensur...
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Resident Experience as a Growth Strategy | PMAssist Webinar
By Abi Ortscheid Tuesday, March 18, 2025
Resident Experience as a Growth Strategy: Why It Matters for Property ManagersRetaining great residents isn’t just about having the right lease terms—it’s about creating an experience that makes them want to stay. Prioritizing resident experience leads to h...
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After establishing a robust referral network, the next step in solidifying your business’s reputation and expanding your reach is becoming a recognized local authority in property management. Building authority not only enhances trust but also positions you as the go-to exp...
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Building a Powerful Referral Network in Property Management
By Abi Ortscheid Friday, March 14, 2025
After cultivating client loyalty, the next step in expanding your property management business is leveraging loyal clients to grow your referral network. Referrals are among the most cost-effective and impactful ways to attract new business, as they come with built-in trust and c...
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