PMAssist Blog

Choose the Benchmarks That Match the Property Management Company You Want to Build

By Todd Ortscheid Monday, August 31, 2026

Industry benchmarks give property management companies something they lacked for many years: objective data. Instead of relying entirely on anecdotes, assumptions, or conference conversations, owners can compare their performance with real companies operating in the same industry... More +

AI Is Raising the Standard for Property Management Software

By Todd Ortscheid Thursday, August 27, 2026

Property management companies have spent years adapting their operations to the limitations of commercial software. When a platform cannot support a process, the company creates a spreadsheet. When reporting falls short, employees export data and assemble a dashboard elsewhere. W... More +

Why Zero Owner Churn Should Not Be Your Property Management Goal

By Todd Ortscheid Monday, August 24, 2026

Client retention matters in property management. Every lost owner represents recurring revenue that must be replaced, and acquiring a new door is usually more expensive than retaining one that is already under management.That makes reducing owner churn an understandable priority.... More +

What Austin’s Falling Rents Teach Us About Housing Supply

By Todd Ortscheid Thursday, August 20, 2026

Housing affordability debates often focus on who owns rental properties, how much landlords charge, or whether new development changes the character of a neighborhood. Those questions may be politically compelling, but they can distract from the basic condition driving prices: to... More +

AI Can Reduce Compliance Risk, but Only With the Right Guardrails

By Todd Ortscheid Monday, August 17, 2026

Artificial intelligence raises legitimate compliance concerns for property management companies. An AI system could provide inaccurate information, misstate a policy, or respond improperly to a sensitive resident question. When fair housing, screening criteria, reasonable accommo... More +

The Skills That Build a Property Management Company Are Not Always the Skills That Scale It

By Todd Ortscheid Thursday, August 13, 2026

Many property management companies begin with a founder doing nearly everything. The owner signs new clients, answers resident questions, coordinates maintenance, reviews accounting, solves technology problems, and steps into any other role the business needs.That involvement is ... More +

Custom AI Tools Are Becoming a Competitive Advantage in Property Management

By Todd Ortscheid Monday, August 10, 2026

Property management companies have spent years assembling technology stacks from software built by outside vendors. One platform handles accounting, another manages maintenance, another captures leads, and several more support communication, scheduling, forms, reporting, and auto... More +

Why Profit Sharing May Be the Wrong Incentive for Your Property Management Team

By Todd Ortscheid Thursday, August 6, 2026

Profit sharing sounds like a straightforward way to align employees around the success of a property management company. When the business performs well, everyone receives a financial reward. In theory, that should encourage teamwork, increase motivation, and give employees a gre... More +

Why Manufactured Housing Deserves a Place in Property Management’s Future

By Todd Ortscheid Monday, August 3, 2026

For decades, manufactured housing has carried a reputation shaped more by outdated stereotypes than by the realities of the homes and communities that exist today. Even as the housing market has changed, many people still picture neglected trailer parks, absentee owners, and poor... More +

Every Me-Decision Is Slowing Down Your Business

By Abi Ortscheid Friday, July 31, 2026

The Hidden Cost of Routing Everything Through One PersonMost business owners do not realize how many decisions pass through them each day. This is rarely because they are intentionally trying to control everything. It usually happens gradually through a quick approval, a simple q... More +