PMAssist Blog

Keys & TDs Live Recap: Overreactions, Big Plays, and Business Lessons

By Abi Ortscheid Monday, September 15, 2025

The energy last Wednesday night was unreal. Keys & TDs Live pulled together fantasy heartbreaks, questionable coaching decisions, and a flood of property management analogies that had the chat rolling. If you missed it, here’s the recap — the highs, the lows, and ... More +

From Busy to Better: Why Process Overload Isn’t the Answer

By Abi Ortscheid Sunday, September 14, 2025

If you’re a property manager, “busy” probably feels like your default setting. And if you’re anything like most PMs, your solution to busy has been…more tools.more processes.more systems.But here’s the problem: More doesn’t al... More +

From Fraud Risk to Profit Center: The Screening Opportunity

By Abi Ortscheid Friday, September 12, 2025

Application fraud is no longer the exception in property management — it’s the expectation. Fake pay stubs, doctored IDs, and AI-generated references are hitting leasing teams daily. For many property managers, the focus is simply on plugging the leaks.But what if scr... More +

The Hidden Costs of “We’ve Always Done It That Way"

By Abi Ortscheid Thursday, September 11, 2025

It’s the most expensive sentence in property management:“We’ve always done it that way.”Sure, it feels safe. It worked before. But here’s the truth: What got you here won’t get you to what’s next.Whether you're managing 10... More +

Planning for Growth: How to Systematize Before You Scale

By Abi Ortscheid Sunday, September 7, 2025

Growth is exciting. More doors. More revenue. A bigger footprint in your market.But without systems? Growth can also mean:More chaos More complaints More late nights More churn You don’t just need more doors—you need the infrastructure to handle them.If... More +

What to Automate Before the End of the Year

By Abi Ortscheid Thursday, September 4, 2025

The final quarter of the year is approaching. You’re staring down the holidays, year-end reporting, and renewal season—all at once.Here’s the million-dollar question:Are your systems ready to handle the volume without eating your sanity?If you&rs... More +

Systems First, Hiring Second: Why Processes Should Come Before People

By Abi Ortscheid Sunday, August 31, 2025

You’re slammed. Phones are ringing. Maintenance is backed up. You’re answering the same questions for the third time today—and your gut says it’s time to hire help.But before you post that job ad, stop and ask:Are you building a team to support ... More +

Free Tools vs. Real Systems: Why Piecing It Together Won’t Scale

By Abi Ortscheid Thursday, August 28, 2025

At first, it makes sense. You’ve got Google Sheets for tracking vendors. Slack for team communication. Trello for move-outs. Maybe even a few Notion pages and random SOPs floating around.All free. All working… sort of.But eventually, you ... More +

Why Preventative Maintenance is the Secret to Tenant Retention and Owner Loyalty

By Abi Ortscheid Wednesday, August 27, 2025

Preventative maintenance isn’t just about fixing things before they break. For property managers, it’s one of the most powerful tools for tenant retention and owner loyalty.Industry data from Property Meld shows a clear link between preventative maintenance and reduce... More +

From Draft Boards to Division Rivalries: Inside the PMAssist Fantasy Super League

By Abi Ortscheid Tuesday, August 26, 2025

Fantasy football and property management don’t seem like they’d have much in common at first glance. One involves late-night waiver wire moves, questionable quarterback picks, and bragging rights in the group chat. The other involves tenants, owners, leases, and maint... More +