Why Section 8 Is Broken—and What It Would Take to Fix It
By Abi Ortscheid Friday, July 25, 2025
On paper, the Housing Choice Voucher program (better known as Section 8) is one of the most promising tools we have to make housing more accessible. But in practice? It’s one of the most dysfunctional government programs in the rental housing industry—and landlords ar...
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Security Deposit Waivers: Common Questions, Real Answers
By Abi Ortscheid Wednesday, July 23, 2025
Security deposit alternatives can be a game-changer—but only if you fully understand how they work, what risks they carry, and how to build your own in-house program legally and profitably.At PMAssist, we’ve been strong advocates of security deposit waiver programs, a...
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Is Your Trust Account Actually Compliant? (Hint: Most Aren’t)
By Abi Ortscheid Tuesday, July 22, 2025
Most property managers assume their trust accounts are compliant—until something goes wrong. From audits to lawsuits to bank failures, it’s easy to assume your banking setup is airtight… but if your account simply says “trust” on it and that’s...
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Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go
By Abi Ortscheid Friday, July 18, 2025
In property management—and business in general—the biggest bottleneck is often the person at the top. If you’re doing everything yourself, you’re not running a business. You’re drowning in one.In this week’s PMAssist Insider Substack, Todd Orts...
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NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward
By Abi Ortscheid Tuesday, July 15, 2025
The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in...
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How to Know If You’re Ready for Process Automation
By Abi Ortscheid Thursday, July 10, 2025
If your business still runs on sticky notes, staff memory, and inbox gymnastics… this one's for you.We talk a lot about automation at PMAssist. But we also get that not every property manager is sure if they’re really ready to make that leap. Maybe you&...
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Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property Managers
By Abi Ortscheid Sunday, July 6, 2025
Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property ManagersAfter more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one. We launched PMAssist in...
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PMAssist Insider Is Moving to Substack (And Getting Even Better)
By Abi Ortscheid Monday, June 30, 2025
After more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one.We launched PMAssist in early 2020 with one clear goal: to help property managers boost their revenue during a time of imm...
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Adapting to Economic Uncertainty: How Property Managers Can Prepare for Market Fluctuations
By Abi Ortscheid Friday, June 27, 2025
Economic uncertainty can have a significant impact on rental demand, property values, and overall market stability. Property managers who proactively adapt to changing conditions can mitigate risks, maintain occupancy rates, and ensure long-term financial resilience. This guide e...
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What Every Landlord Needs to Know About Rental Property Insurance
By Abi Ortscheid Monday, June 23, 2025
Owning a rental property comes with risks, and having the right insurance coverage is essential for protecting your investment. Many landlords assume standard homeowners insurance is sufficient, but rental properties require specialized policies. This guide breaks down the differ...
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